Black Bear Casino Jobs

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Black Bear Casino Resort Jobs
Food and Beverage Director | Full Time | Closes July 24, 2024
Title:  Food and Beverage Director, Full Time
Closing Date: July 24, 2024
Rate of Pay: $87,732.74 - $98,699.33 per year
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Under the direction of the General Manager, the incumbent is responsible for coordinating, supervising and directing all food and beverage operations, while maintaining a profitable Food and Beverage department in alignment with Black Bear Casino Resort’s vision, mission, and organizational values.  Responsible for developing and implementing creative ideas to promote business, maintain revenue and payroll budgets, and meet budgeted productivity while maintaining the highest quality products and services. 

Primary Responsibilities:

  • Manage the food and beverage department to include food preparation, food service, banquet, and lounge service to ensure impeccable standards of operation and the highest level of quality service is provided.
  • Provide leadership in the development, implementation and monitoring of division operations, operating policies and procedures, fiscal budgets, and marketing strategies to produce both short-term and long-term results. 
  • Responsible for interviewing, hiring, training and overall direction of employees. Ensure staff is coached, mentored and motivated to provide exceptional customer service. 
  • Provide appropriate leadership, direction, supervision, and guidance to subordinate management staff in accordance with company culture to promote positive employee morale and performance quality.
  • Inspect all food and beverage equipment for proper maintenance purposes.
  • Oversee the ordering of all food and beverage purchases including food, beverages, supplies, equipment, etc. Select suppliers and develop/maintain effective working relationships.  Maintain inventory levels to maximize profitability.
  • Develop menus, pricing, themes, and events for various food outlets. Recommend advertising strategies to increase revenues and sales. Maintain an awareness of competition.
  • Ensure that all food and beverage areas meet requirements of the Board of Health and other governing agencies.
  • Develop, implement and monitor safe work practices.
  • Develop forecasts and budgets to maximize productivity.
  • Develop and maintain quality levels, performance and service standards to ensure exceptional quality, value, and presentation of all food and beverage products served to guests.
  • Anticipate business levels and adjust staffing accordingly.
  • Appropriate work attire is required.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of all financial records and all records from employees and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds is required.
  • Walking, standing, bending, stooping, climbing, pushing, pulling are required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • A minimum of ten years' experience in the food and beverage industry, with at least five years' experience at a managerial level in a multi-unit, high volume casino/resort complex, or similar sized hospitality-related properties is required.
  • Culinary Degree is preferred.
  • Must have thorough knowledge of food preparation, kitchen, restaurant, lounge and banquet operations. 
  • Expertise in budgeting, forecasting and capital expenditures.
  • Ten years' experience in the direction and management of employees with a track record of promoting an atmosphere of teamwork.
  • Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
  • Good organizational skills to function effectively with accuracy and attention to detail while meeting established deadlines.
  • Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts.
  • Ability to work in a fast-paced, busy environment.
  • Demonstrated experience in food preparation and handling techniques, alcohol mixing methods, management skills, and providing quality guest services.
  • Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook is required.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required. 
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks. 
  • Some travel may be required.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Executive Sous Chef | Full Time | Closes July 24, 2024
Title: Executive Sous Chef, Full Time
Closing Date: July 24, 2024
Rate of Pay: $65,946.16 – $74,189.43 per year
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Under the supervision of the Executive Chef, this position assists the Executive Chef with managing the kitchen personnel and supervise/coordinate all related culinary activities; ensures business objectives are met by creating a positive, exciting guest service culture through creation of a work environment conducive to employee engagement and retention.

Primary Responsibilities:

  • Estimate food consumption and requisition or purchase food.
  • Select and develop recipes.
  • Standardize production recipes to ensure consistent quality.
  • Direct presentation technique and quality standards.
  • Plan and price menus.
  • Ensure proper equipment operation/maintenance.
  • Ensure proper safety and sanitation in the kitchen.
  • Provides leadership support to team members, to include but not limited to, directing, hiring, coaching, evaluating, coordinating, scheduling, organizing and training staff associated with kitchen outlets.
  • Control and manage food and labor cost and manage financial budgets.
  • Prepare accurate and informative reports containing conclusions and recommendations.
  • Recognizes that employees have certain responsibilities which affect the operational efficiency of the Casino Resort.
  • Maintains proper attendance in accordance with policy.
  • Reports to work on time in accordance with policy.
  • Provides adequate notice to supervisor prior to absence or lateness in accordance with policy.
  • Recognizes that each employee is a representative of the Casino Resort, and it’s responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers).
  • Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other responsibilities assigned by management sees necessity; some assignments may not be listed in this job description at this time.

Physical Requirements:

  • Must be able to walk and stand for prolonged periods of time. 
  • The ability to lift, carry, bend, stoop, pull and push up to 50 pounds is required. 
  • Normal physical requirements including work in a smoking environment.

Job Requirements:

  • Culinary Arts Degree preferred or equivalent experience.
  • A minimum of five years cooking experience with management/supervisory leadership is preferred.
  • Experience in a high-volume, fine dining or upscale restaurant operation in a casino environment is preferred.
  • A working knowledge of applicable safety, sanitation, food handling, and health laws, rules, regulations, standards, and procedures are essential.
  • Perform assigned duties under frequent time pressures and in an interruptive environment.
  • Must be able to work flexible hours including weekends and holidays, daylight and evening shifts and maintain a positive attitude with guest and team members.
  • Computer literacy is required.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Executive Chef | Full Time | July 24, 2024
Title: Executive Chef, Full Time
Closing Date: July 24, 2024
Rate of Pay: $75,910.02 - $85,398.77 annually
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Under the supervision of the Food & Beverage Director, this position will oversee kitchen personnel and supervise/coordinate all related culinary activities; ensures business objectives are met by creating a positive, exciting guest service culture through creation of a work environment conducive to employee engagement and retention.

Primary Responsibilities:

  • Estimate food consumption and requisition or purchase food.
  • Select and develop recipes.
  • Standardize production recipes to ensure consistent quality.
  • Establish presentation technique and quality standards.
  • Plan and price menus.
  • Ensure proper equipment operation/maintenance.
  • Ensure proper safety and sanitation in kitchen.
  • Provides leadership support to team members, to include but not limited to, directing, hiring, coaching, evaluating, coordinating, scheduling, organizing and training staff associated with kitchen outlets.
  • Control and manage food and labor cost and manage financial budgets.
  • Prepare accurate and informative reports containing conclusions and recommendations.
  • Prepare detailed financial reports and ensure compliance with established budget
  • Recognizes that employees have certain responsibilities which affect the operational efficiency of the hotel.
  • Maintains proper attendance in accordance with hotel policy. Reports to work on time in accordance with hotel policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with hotel policy.
  • Recognizes that each employee is a representative of the hotel, and its responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers).
  • Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees necessity; some assignments may not be listed in this description at this time

Physical Requirements:

  • Must be able to walk and stand for prolonged periods of time.
  • Ability to lift, carry, bend, stoop, pull and push up to 50 pounds is required.
  • Normal physical requirements including work in a smoking environment.

Job Requirements:

  • Culinary Arts Degree required or equivalent experience.
  • A minimum of five years Chef Executive with management/supervisory leadership experience is required.
  • Executive Chef Management experience in a high-volume, fine dining or up scale restaurant operation in a casino environment is preferred.
  • A working knowledge of applicable safety, sanitation, food handling, and health laws, rules, regulations, standards, and procedures are essential.
  • Perform assigned duties under frequent time pressures and in an interruptive environment.
  • Must be able to work flexible hours including weekends and holidays, daylight and evening shifts and maintain a positive attitude with guest and team members.
  • Computer literacy is required.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Sage Deli Cashier | Full/Part Time | Closes July 24, 2024
Title: Sage Deli Cashier, Full Time
Closing Date:  July 24, 2024
Rate of Pay: $13.82 – $15.55 per hour plus tips
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Deli Cashier is Responsible for greeting and serving guests in a swift, courteous, friendly manner, while promoting and upselling specific products, ensuring that consistent revenue is generated in the deli.

Primary Responsibilities:

  • Greet guests and provide details on items for sale.
  • Restock supplies, rotate retail and food items, and stamp the time and date on food in coolers.
  • Stay organized, keep a clean work area, and multitask while cashiering.
  • Clean food preparation equipment, work areas, and counters or tables.
  • Operate Point of Sale system, accept payment for all sales in the form of cash, check, debit, or credit cards, and make change as required.
  • Observe guests and respond to any additional requests.
  • Monitors hot and cold food temperatures through the shift.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all Title 31 or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems. 
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Prolonged walking and standing are required. 
  • Bending, stooping, lifting and carrying up to 50 pounds is required. 
  • All employees should thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
  • Skills in cash handling and the ability to count money accurately is required.
  • Knowledge and experience in a fast-paced cooking environment is preferred.
  • Maintain a professional appearance and maintains a friendly, cheerful, and courteous demeanor always.
  • Operations are conducted seven days a week: 24 hours a day and on holidays.
  • Ability to communicate effectively orally and in writing is required. 
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Bingo Supervisor/Bingo Payout | Full Time | Closes July 24, 2024
Title: Bingo Supervisor/Bingo Payout, Full Time
Closing Date: July 24, 2024
Rate of Pay: $16.96 - $19.08 per hour
Contact: Human Resources, Phone: 218 878-2340


Primary Responsibilities:

  • Responsible for bingo game operation including the daily paperwork (tip sheet, floor assignment sheets. break assignments. bonanza verification sheets. FortuNet tracking sheets) and their distribution to the proper channels.
  • Assigns breaks and sections. Distributes tips. Locks and unlocks the Lucky 7 boxes. Signs exchanges. Reports over/shorts to vendors. Determines when boards should be replaced for missed bingos or for various other situations in accordance with casino policy and procedure.
  • Announces prizes and makes other public announcements over the public address system including special announcements (salutation, house rule review, intermission announcements, end of month drawing, calendar of events, customer announcements, anniversary, birthdays, etc.); special promotional announcements; and session announcements (beginning of each session, beginning and end of intermissions and end of night).
  • Responsible for equipment used in the bingo operation. Conducts daily pre-game tests of caller equipment (numbers, microphones, machines, mixer board, monitors, display boards, copier, etc.)
  • Verifies daily the bingo numbers for all games (matinees, regular session, and bonanza).
  • Monitors the bingo floor to ensure smooth operation and customer satisfaction.
  • Resolves problems or disputes of customers and employees (seating, arguments, sleepers, etc.) in accordance with casino policy and procedure. Develops rapport with customers.
  • Supervises bingo staff to include selection and retention of subordinates, approving and disapproving leave requests, evaluating performance, determining training needs, scheduling, disciplining, etc.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Some sedentary work with prolonged walking and standing.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • An understanding of skill in the entertainment field.
  • Previous gaming experience is required.
  • Operations consist of shift work; seven days a week and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies.
  • Subject to pre-employment and annual background checks.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Bingo Vendor/Floor Worker | Part Time | Closes July 24, 2024
Title: Bingo Vendor/Floor Worker, Part Time
Closing Date: July 24, 2024
Rate of Pay: $10.59 – $10.96 per hour plus tips
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Responsible and accountable for the sale of bingo board activities, including verifying bingo game winners. Follows bingo cash operations policy, procedures and internal controls.

Primary Responsibilities:

  • Conducts sale to bingo boards in the pre-game, game, and post-game periods of each session. Responsible for the accurate handling of these monies and accounting associated with the sales.  Responsible for return of advance and unsold boards.
  • Monitors assigned area of bingo floor for purposes of calling back winning bingo numbers. Must meet the needs of customers in ways including but not limited to clean-up, assisting playing customers, assisting playing customers who must absent themselves, and the performing the important role of public relations with bingo patrons on a continuing basis.
  • During the game, works as Floor Worker selling extra boards, accounting for same, and submitting cash.
  • Maintains cleanliness of assigned work areas.
  • As an essential and direct contact with the gaming public, the conduct of the bingo vendor must be at all times above reproach and represent the highest level of integrity. The bingo vendor must at all times conduct themselves in a manner which absolutely avoids even the appearance of wrongdoing.  The bingo vendor is to communicate their observations on operations and gaming to their supervisor.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary. 

Physical Requirements:

  • Prolonged standing and walking is required.
  • Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

  • Strong sales ability with minimum errors in cash transactions desired.
  • Ability to maintain positive attitude and exhibit personality.
  • Ability to relate well with the public is required.
  • Previous gaming experience is desirable but not required.
  • Operations consist of shift work; seven days a week and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required. 
  • Attention to detail and accuracy is required. 
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks. 

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Slot Floor Person | Full Time | Open Until Filled
Title: Slot Floor Person, Full Time
Closing Date: Open Until Filled
Rate of Pay: $16.96 - $19.08 per hour
Contact: Human Resources, Phone: 218-878-2340

 

Primary Responsibilities:

  • Safeguards slot assets.
  • Monitors slot activities for adherence to casino policies and procedures.
  • Available at all times for all matters of customer assistance, including explanation of machine play, handling of complaints, providing change, cashing in of coin, consolation and congratulations.
  • Obtains updated information on all current promotions and provides information and work directions to slot change persons.
  • Recommends policy and procedure changes.
  • Recommends departmental training needs to supervisor.
  • Verifies jackpots and hopper fills.
  • Repairs simple jams in machines on casino floor.
  • Audits changers in and out of banks, including surprise audits and audits for customer disputes.
  • Makes sure coin boxes are full and coin is wrapped in proper amounts.
  • Maintains cleanliness of assigned work area.
  • Recognizes that employees have certain personal responsibilities which affect the operational efficiency of the casino.
  • Maintains proper attendance in accordance with casino policy. Reports to work on time in accordance with casino policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with casino policy.
  • Recognizes that each employee is a representative of the casino, and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers, etc.).
  • Respects the confidentiality of customers and co-workers to the public and within the department.
  • Due to changes and modifications in your job description from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity. Some assignments may not be listed in this description at this time.

Physical Requirements:

  • Prolonged standing and walking is required.
  • Some bending and stooping is required.
  • Must be able to repetitiously lift and carry up to 30 pounds.
  • When lifting or carrying, back safety support belts must be worn.
  • Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

  • Ability to work effectively with the public is required.
  • Ability to lead and supervise employee effectively is required.
  • Ability to communicate effectively orally and in writing is required.
  • Basic knowledge of gaming machines is desired.
  • Strong mathematical aptitude is desired.
  • Incumbent is subject to bonding, security checks, and other pre-employment screening requirements.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Cook III | Full Time | Open Until Filled
Title: Cook III, Full Time
Closing Date: Open Until Filled
Rate of Pay: $18.95 - $21.32 per hour
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs in the buffet, steakhouse, and for special events according to recipes or personal judgment and experience. Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. As Cook III you will identify the educational and training needs of Cook I and Cook II to present to Chef for consideration. Undertake menu planning in consultation with the Chef. Oversee and participate in the preparation and cooking and serving of main meals, snacks, cakes, etc. in accordance with specified menus of the Black Bear Casino Resort. As Cook III you will act as Supervisor to the Cooks II and Cook I on shift.

Primary Responsibilities:

  • Prepares, seasons, and cooks soups, meats, vegetables and other foodstuffs for consumption in the buffet and banquets.
  • Reads menus to estimate food requirements and ensures adequate food supplies are available.
  • This is a production kitchen not an ala carte position; cooks are trained in all aspects of cooking, not just one station.
  • Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.
  • Measures and mixes ingredients according to recipes, using a variety of kitchen utensils and equipment, such as blenders, mixers, grinders, slicers, and tenderizers, to prepare soups, salads, gravies, sauces, casseroles.
  • Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.
  • Adds seasoning to foods during mixing or cooking, according to personal judgment and experience.
  • Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.
  • Carves meats, portions food, adds gravies and sauces, and garnishes to create quality food presentation.
  • Observes guests and responds to any additional requests.
  • Monitors hot and cold food temperatures through the shift.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Sedentary work with prolonged walking and standing required.
  • All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
  • Ability to lift and carry up to 25 pounds is required.
  • Bending and stooping are required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Three years of cooking experience in a busy, high-volume or fine-dining restaurant; one year of employment as a Cook II with the Black Bear Casino Resort; or a combination of employment and experience is required. (May need to demonstrate cooking abilities).
  • Must have excellent knife skills and be able to work under pressure.
  • Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 3 months of hire, employment is contingent upon certification.
  • Knowledge of cleanliness and sanitation standards for food serving is required.
  • Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
  • Strong customer service skills are required.
  • Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook is preferred.
  • Operations consist of shift work; seven days a week and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Engineer/Maintenance I | Full Time | Permanent Posting
Title: Engineer/Maintenance I, Full Time
Closing Date: Permanent Posting
Rate of Pay: $16.96 - $19.08 per hour
Contact: Human Resources, Phone: 218 878-2340


General Summary:

Maintains, repairs, and cleans mechanical equipment, pools and spas. Assists trade mechanics in their duties to ensure a safe, clean, and well-maintained facility.

Primary Responsibilities:

  • Possesses willingness to learn and take direction from trade mechanics and engineering manager and supervisor.
  • Uses basic hand and electric tools in maintenance and repair operations.
  • Changes filters on all supply air fans and fan coil.
  • Cleans and paints all areas within the facility.
  • Identifies color coded electrical wires.
  • Cleans ceiling diffusers, return air registers, and exhausts.
  • Performs basic maintenance.
  • Monitors the Facilities systems as assigned.
  • Dispatches work orders. Completes work orders as assigned.
  • Performs remodeling duties for the Black Bear Casino Resort complex as assigned.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds is required.
  • Ability to move, climb and work on all types of uneven surfaces and ladders at heights up to 30 feet is required.
  • Walking, standing, bending, stooping, climbing, pushing, pulling are required.
  • Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

Job Requirements:

  • Skills in usage of hand and power tools and familiarity with parts and materials are required.
  • Experience in facilities maintenance is desired.
  • Ability to obtain any maintenance or engineering related licenses is preferred.
  • Demonstrated experience using a calculator and ability to complete basic math equations is preferred.
  • Ability to act responsibly and effectively in emergency situation is required.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Event Center Set-Up | Full/Part Time | Permanent Posting
Title: Event Center Set-Up, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $16.96 - $19.08 per hour
Contact: Human Resources, Phone (218) 878-2340


General Summary:

Banquet Setup person must provide support to the Event Coordinator, Event Center Manager, and entire Event Center Team as directed by the supervisor. Must support and comply with all safety procedures that are enforced at the Otter Creek Convention Center. He/She must ensure that in the absence of the Supervisor the daily responsibilities continue as usual. As directed by the Supervisor, he/she must attend weekly meetings to keep on top of activities.

Primary Responsibilities:

  • Ensure that hotel break-out rooms are set according to checklist.
  • Ensure that hotel break-out room setups are taken down and room is cleaned according to checklist.
  • Ensure that the table and chair setups in the break-out rooms are in compliance to the client requests.
  • Ensure that the Otter Creek rooms are setup according to checklist.
  • Ensure that the Otter Creek rooms are broken down according to checklist.
  • Ensure that the Otter Creek rooms are in compliance to the client requests.
  • Ability to adjust to clients request and comply with any suggested changes.
  • Immediately inform the Event Coordinator of changes made by client for billing charge adjustments.
  • Must give proper notification to the Event Coordinator when the Setup person is absent or late.
  • Is required to attend all Black Bear Casino Resort mandatory meetings.
  • Is required to attend all of the Otter Creek employee meetings.
  • Is required to attend all mandatory Black Bear Casino Resort classes provide by the Black Bear Casino Resort Training team.
  • Title 31/SAR Training also required.
  • Must attend the Back Safety class provided by the Black Bear Casino Resort Training team prior to starting the job.
  • Present oneself in a positive and professional manner at all times.
  • Must be wearing the Otter Creek Banquet Setup Team uniform attire prior to starting work duties.
  • Adheres to all regulatory, company and department policies and procedures.
  • Ability to accept other duties as assigned.

Physical Requirements:

  • Must be able to lift fifty pounds or more.
  • Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

  • Ability to work with a wide variety of people.
  • Ability to exercise good judgment, establish and maintain effective working relationship.
  • Ability to communicate effectively.
  • Must be able to work independently.
  • Must have excellent understanding knowing that team work is an essential part of the position.
  • Must pass a drug test and extensive background check to be considered for employment.
  • Incumbent is subject to bonding, security checks, and other pre-employment screening requirement.
  • Subject to immunization review and submitted proof of required vaccinations.
  • Some travel may be required.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Table Games Dealer | Part Time | Permanent Posting
Title: Table Games Dealer, Part Time
Closing Date: Permanent Posting
Rate of Pay: $10.59 per hour + tips
(with average tips being $12.00 per hour)
Contact: Human Resources, Phone: 218-878-2340


General Summary:

The Table Games Dealer is responsible for the smooth and efficient operation of his/her table game at all times. Recognizing the complexity of Table Games operations the Table Games Dealer is empowered to make game decisions in a responsible and independent manner. The Dealer ensures the integrity of the game consistent with the Internal Controls.

Primary Responsibilities:

  • Deals Table Games to guests according to the rules of the game being played.
  • Provides prompt, courteous, and accurate dealing at assigned table.
  • Maintains a continuous inspection of cards, ensuring the security of assigned game at all times.
  • Maintains an orderly table as well as an appropriate game speed in a courteous manner.
  • Provides customers with assistance to ensure adherence to established rules, policies, and procedures.
  • The dealer has signatory ability for fill or credit slips and table trays.
  • The dealer has access to the Table Games department.
  • The dealer is responsible for all chips and monies in assigned rack.
  • Exchanges customer's currency for gaming chips and deposits currency in drop box.
  • Determines winning and losing bets.
  • Pays wining bets and collects losing bets accurately according to appropriate odds.
  • All documentation must be consistently completed in a manner as addressed in the Table Games policies and procedures or directed by the Table Games Manager or his/her designee.
  • Knows Players Club benefits, property amenities, events and marketing programs.
  • Understands that when errors are made, the Dealer must inform their supervisor prior to taking any corrective actions.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Prolonged standing is required.
  • Ability to repeatedly reach, stretch, grasp, twist, push and pull with your hands and arms is required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Successful completion of Black Bear Table Games dealer school is required.
  • Ability to successfully pass auditions for all table games offered at Black Bear along with a recommendation for hire from the Table Games Trainer/Schedule Coordinator.
  • Gaming experience is desired.
  • Ability to provide excellent Guest Service when making difficult game decisions.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Bartender | Full/Part Time | Permanent Posting
Title: Bartender, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $11.11 - $12.83 per hour + tips
(With average tips being $16.00 per hour)
Contact: Human Resources, Phone: 218-878-2340


General Summary:

Maintains efficient and courteous beverage operations by greeting guests, establishing a rapport with them, and giving them outstanding service in a professional and timely manner at scheduled venue. Works in tandem with fellow staff to exceed guest expectations, and provide consistent, proper bartending service in accordance with Black Bear Casino Resort’s alcohol policy.

Primary Responsibilities:

  • Responsible for providing exceptional service to all guests in a friendly, efficient manner.
  • Takes food and beverage orders from guests and/or beverage servers to meet their needs, desires and expectations in a quick and efficient manner.
  • Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.
  • Performs job duties in a safe manner; reports any potential safety hazards to management staff.
  • Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
  • Serves alcoholic and non- alcoholic beverages. Ensures legal drinking age and follows all Black Bear Casino Resort Alcohol Policies.
  • Knows drink prices and proper measurement.
  • Knows information regarding all Food & Beverage outlets to have ability to inform guests when they ask.
  • Rings in orders before making; operates cash register; accepted money from customers and counts back appropriate change; processes credit card purchases; counts and balances money/credit card purchases and comps against receipts in register before and after each shift.
  • Follows proper cash handling procedures and internal control procedures.
  • Responsible for proper collection of all sales in accordance with department policies and procedures.
  • Responsible for set-up and presentation of bar areas to include cutting fruit, stocking, filling ice bins and putting away requisitions.
  • Ensures proper presentation of each beverage that is served.
  • Ensure the beverage service policies of Black Bear Casino Resort are strictly adhered to.
  • Maintains the highest degree of professionalism.
  • Assist with inventory and inventory control; orders and requisitions liquor and supplies.
  • Completes opening and closing side work.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.,

Physical Requirements:

  • Must be able to lift and carry up to 50 pounds is required.
  • Prolonged walking and standing are required.
  • Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

Job Requirements:

  • Minimum age requirement of 18 years of age.
  • 1 year experience in bartending or working in a bar setting is required.
  • Must have excellent interpersonal service skills with a friendly and professional demeanor.
  • Experience in operating a cash register and making credit and cash transactions is required.
  • Demonstrate experience in proper wine service is preferred.
  • Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
  • Maintains a professional, neat and well-groomed appearance adhering to Casino standards.
  • Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
  • Must meet the requirements of the Minnesota Chippewa Tribal Liquor Ordinance.
  • Alcohol Awareness Training is required and will be provided.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Slot Video Technician | Full Time | Permanent Posting
Title: Slot Video Technician, Full Time
Closing Date: Permanent Posting
Rate of Pay: $21.34 - $24.01 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Ensure that gaming machines are kept in good working order.
  • Must have very good customer relation skills.
  • Job will require you to fix all machine malfunctions or problems that occur on the Casino floor. Do routine maintenance, and cleaning of slot machines, progressive signs and various slot department equipment.
  • Maintains an orderly workshop environment.
  • Remove or install gaming machines as instructed.
  • Must be able to work independently or in a group, working on projects.
  • Must attend all required Title 31 and/or SAR trainings.
  • Provide information to the Lead Video Technician about machine problems and machine parts that need to be ordered.
  • Safeguards all casino assets.
  • Recognizes that employees have certain personal responsibilities, which affect the operational efficiency of the Casino. Maintains proper attendance in accordance with Casino policy.
  • Reports to work on time in accordance with Casino policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with Casino policy.
  • Recognizes that each employee is a representative of the Casino, and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers).
  • Provide other duties as assigned by management.

Physical Requirements:

  • Job requires prolonged standing, walking and exposure to a smoking environment.
  • Bending, stooping, crouching, kneeling, twisting and turning are also required to perform the duties of a Slot Video Technician.
  • Frequent lifting of up to 75 lbs. by hand is required, and while installing or removing gaming machines, bases and signs, lifting of up to 300 lbs. with the aid of hydraulic lifts or a dolly is required.

Job Requirements:

  • Knowledge of the following gaming machines: Aristocrat, IGT, Bally, WMS, Atronic.
  • Knowledge of the internal game components and assemblies: monitors, power supplies, PC boards, hoppers, printers, bill acceptors, wiring harnesses and schematics.
  • Knowledge of Tekbilt coin changers and related maintenance.
  • Knowledge of NCR Bill Breaking machines and related maintenance.
  • Knowledge of the CDS Accounting System application and its related hardware and cabling.
  • Knowledge of DeBolt 1053XT:Express Delivery terminal and related maintenance.
  • Demonstrate skills in the repair of electronic equipment and a thorough knowledge of test equipment and tools is required.
  • Completion on an Electronic Gaming or Amusement Technical course is desired.
  • Must be able to communicate effectively; either orally or in writing is required.
  • Basic computer skills are required.
  • Incumbent is subject to a comprehensive background check and drug testing.
  • Operations are conducted seven days a week and on holidays.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Call Center PBX Operator | Full/Part Time | Permanent Posting
Title: Call Center PBX Operator, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $15.00 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Answers all incoming calls to the Hotel from internal and external callers, within 3 rings.
  • Responds to inquires such as directions and calls for assistance.
  • Accurately enters, reviews and confirms Hotel Reservations with guests.
  • Has a complete awareness and understanding of all promotions and specials.
  • Assists with wake up calls, inquires, dining reservations, etc.
  • Able to work under minimal supervision.
  • Transfers calls to proper extensions, operates voicemail systems.
  • Courteous and professional manner in all dealings with guests, vendors and other employees.
  • Welcomes hotel guests with a smile over the phone.
  • Must attend all required Title 31/SAR trainings.

Physical Requirements:

  • Normal physical requirements.
  • Some lifting and carrying up to 25 pounds.
  • Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

  • At least 1 year experience in relevant area and/or call center.
  • Qualified candidate must have excellent communication skills.
  • Previous switchboard experience preferred.
  • Pleasant phone voice.
  • Ability to multi-task.
  • Knowledge of computer systems and word processing is required.
  • Great customer service skills must also have the initiative to work independently.
  • Must be available/flexible to work varying shifts.
  • Ability to type 40 words per minute is required.
  • Must be able to sit, stand or bend for the duration of shift.
  • Previous hospitality related experience highly preferred.
  • Subject to pre-employment and annual background checks.
  • Subject to testing in accordance with the Fond du Lac Employee Drug and Alcohol Policy.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Custodial Associate | Full/Part Time | Permanent Posting
Title: Custodial Associate, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $15.29 - $17.20 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Ensures that the assigned areas of the casino are kept clean.
  • Operates all cleaning equipment.
  • Picks up discarded gaming materials.
  • Empties all trash receptacles as needed and coordinates trash hauling with security staff at appropriate entrance. Picks up litter and refuse on casino floor.
  • Cleans office area floors.
  • Cleans video machines (top to bottom).
  • Sets out matches and other courtesy items.
  • Cleans restrooms. May be assigned as bathroom attendant.
  • Empties ashtrays and clean between machines.
  • Wipes up spills immediately.
  • Strips, re-waxes, all non-carpeted floors.
  • Cleans employee lounge area; stairways etc.
  • Keeps bingo hall neat and clean, extracts carpet and chairs.
  • Extracts all carpeted areas in the Black Bear Casino and Hotel as assigned.
  • Cleans Event Center to include stage, dressing rooms, bathrooms and dance floors. Extracts carpeted areas and chairs.
  • Cleans all entryways to include windows, flooring, walls and door handles.
  • Cleans Buffet area to include floors, tables, chairs and bathroom area.
  • Courtesy and consideration of patrons is required at all times.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Walking and standing are required.
  • Bending, stooping, lifting, and carrying up to 50 pounds are required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Ability to work with the public is required.
  • Experience in custodial work is desired.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Drop Team Worker | Full Time | Permanent Posting
Title: Drop Team Worker, Full Time
Closing Date: Permanent Posting
Rate of Pay: $18.95 - $21.32 per hour
Contact: Human Resources, Phone: 218-878-2340


General Summary:

Collect and verify gaming/casino funds.

Primary Responsibilities:

  • Responsible for the processing and preparation of monies for casino operations. Pulling out a hot canister and replacing it with a cold canister. Ensures that a numbered ticket from each machine accompanies the filled canister. Transports canister to the count room. Ensures proper hard/soft count procedures are followed.
  • Enters very limited data into a computer system. Unloads canisters and prepare for verification.
  • Interacts with customers while pulling monies from slot machine.
  • Completes all required paperwork.
  • Cleans hard count room.
  • Has access to highly sensitive areas of the casino.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Lifting up to 50 pounds and carrying for short distances is required.
  • Walking, standing, bending, stooping, climbing, pushing, pulling are required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Strong mathematical aptitude is desired.
  • Knowledge of cash handling.
  • Casino related experience is desired.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Steward | Full/Part Time | Permanent Posting
Title: Steward, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $15.29 - $17.20 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Responsible for the dish washing/utility area.
  • Cleans and sanitizes all china, glassware, silver, pots, pans, and utensils used in the restaurant.
  • Fills the dish machine, sets up silver soak, prepares dish and glass racks.
  • Supplies clean bus tubs for use by the restaurant staff.
  • Distributes all cleaned items to the proper storage area.
  • Reports any malfunction or improperly operating equipment to management.
  • Ensures proper removal of trash, grease, and dirty linen from cooking area.
  • Cleans and mops floors.
  • Maintains the cleanliness and sanitation of the garbage area.
  • Performs all cleaning and kitchen duties as outlined by the Kitchen Manager/Chef.
  • Must attend all required Title 31 and/or SAR trainings.
  • Other duties as assigned.

Physical Requirements:

  • Prolonged walking and standing is required.
  • Lifting and carrying up to 25 pounds is required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Knowledge of cleanliness and sanitation standards for food operations is required.
  • Ability to communicate effectively is required.
  • Knowledge of personal cleanliness standards and ability to conform to good hygienic practices are required.
  • Strong customer service skills are required.
  • Incumbent is subject to bonding, security checks and other pre-employment screening requirements.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Room Attendant/Housekeeper | Full/Part Time | Permanent Posting
Title: Room Attendant/Housekeeper, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $16.96 – $19.08 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Perform routine duties in the cleaning and serving of any area that may be assigned, according to established procedures, and supplies area with items that are required for the convenience and comfort of the guest.
  • Makes beds neatly with fresh sheets and pillowcases.
  • Picks up floors, removes and empties trash in waste baskets, cleans mirror and shelves, wipes door frames and furniture with damp cloth, dusts light fixtures, cleans windows inside of rooms, windowsills and baseboards, and arranges furniture properly.
  • Cleans bathroom, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent. Completes cleaning by disinfecting surfaces.
  • Replenishes supplies, places clean towels on racks, places proper quantities of glasses, stationery, soap and tissue in the room.
  • Reports to the housekeeper supervisor all rooms vacated and cleaned, rooms occupied and cleaned, and any unusual conditions of furniture or rooms needing repair.
  • Operates a vacuum sweeper.
  • Must attend all required Title 31 and/or SAR trainings.
  • Recognizes that employees have certain responsibilities which affect the operational efficiency of the hotel.
  • Maintains proper attendance in accordance with hotel policy. Reports to work on time in accordance with hotel policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with hotel policy.
  • Recognizes that each employee is a representative of the hotel, and is responsible for demonstrating courtesy, and sensitivity to the needs of every person (visitors, co-workers).
  • Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees necessity; some assignments may not be listed in this description at this time.

Physical Requirements:

  • Prolonged walking and standing is required.
  • Ability to lift and carry up to 25 pounds is required.
  • Bending, stooping, pushing and pulling are required.
  • Ability to work with cleaning chemicals is required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Ability to work without direct supervision is required.
  • Knowledge of cleanliness standards is required.
  • Ability to work well with others is required.
  • Attention to detail is required.
  • Subject to pre-employment and annual background check.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Security Guard/Dispatch | Full/Part Time | Permanent Posting
Title: Security Guard/Dispatch, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $18.95 - $21.32 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Examines and becomes familiar with every part of assigned area and reports all obstructions or issues that endanger the safety of the public and employees at the Black Bear Casino Resort.
  • Patrols assigned areas to prevent crime, protect company assets and property, report any disturbances, violations of the law; any suspicious activity or persons, and assists the public.
  • Prepares necessary reports, relating to all incidents encountered, in a manner acceptable for outside distribution.
  • Dispatches security personnel as assigned to key areas of the Black Bear Casino Resort complex and hotel through phone and radio communications.
  • Maintains peace and order at all entrances.
  • Maintains a special awareness of fire and other safety hazards.
  • Evaluates emergency measures for evacuation of assigned areas.
  • Administers first aid as necessary.
  • Reports any disorderly patrons.
  • Reports all accidents, incidents and unsafe conditions to supervisor.
  • Reports employee theft, unusual behavior or irregularities.
  • Performs traffic control duty when necessary.
  • Performs video surveillance to observe and identify security risks and possible area of loss.
  • Maintains security video surveillance, phone and radio communications.
  • Responsible for the notification of local law enforcement agencies and medical agencies during emergency situations at the Casino.
  • Submits all reports to Security Floor Supervisor and Security Manager; ensures that Security Floor Supervisors are aware and informed of all situations.
  • Provides general patrol of assigned area of the interior of casino and hotel.
  • Prevents unauthorized admittance of alcoholic beverages on the premises of the casino.
  • Protects money areas and executive offices.
  • Properly identifies all employees entering money areas.
  • Provides money escort services.
  • Maintains crowd control.
  • Monitors special activities.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR trainings.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Walking, standing, bending, stooping, climbing, pushing, pulling are required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Ability to work with the public is required.
  • Ability to communicate and supervise areas and groups of people and to act responsibly in an emergency situation is preferred.
  • Training in emergency first aid is preferred.
  • Previous experience as a Security Officer is preferred.
  • Operations are conducted seven days a week; 24 hours a day; and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Buffet Runner | Full/Part Time | Permanent Posting
Title: Buffet Runner, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $13.82 - $15.55 per hour
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Set up buffet on time before the meal and maintain buffet during the meal.
  • Brings buffet food out to the buffet as directed by the Sous Chef and or cooks.
  • Provides quick and attentive assistance to any mishap in the restaurants.
  • Keeps work area neat and clean, keeps buffet line full and clean at all times.
  • Organizes line for each meal period under the direction of the Sous Chef.
  • Assists with kitchen work during slow periods as assigned.
  • Returns all food to the kitchen after meal periods.
  • Observes sanitation procedures, monitors food temperatures, and changes out buffet utensils regularly.
  • Follows daily cleaning schedule and end of shift duties as directed.
  • Reports irregularities and food issues to the Sous Chefs and or cooks.
  • Follows cleanliness and sanitation standards for food serving.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Must attend all required Title 31 and/or SAR trainings.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Prolonged standing and walking is required.
  • Bending, stooping, lifting, and carrying up to 30 pounds is required.
  • All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
  • Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

  • Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
  • Ability to relate well with the public is required.
  • Strong customer service and hospitality skills are required.
  • Ability to work under pressure is required.
  • Experience in banquet/buffet type setting is preferred.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to testing in accordance with the Fond du Lac Reservation Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department

Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Steakhouse Host/Hostess | Full/Part Time | Permanent Posting
Title: Steakhouse Host/Hostess, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $13.82 - $15.55 per hour + tips
Contact: Human Resources, Phone: 218-878-2340


Primary Responsibilities:

  • Greets arriving guests.
  • Inquires about the number in the party, smoking or non-smoking preferences, and shows guests to their table, offering menus and other information as necessary.
  • Interacts with and develops rapport with the customers and responds to questions.
  • Assists waitstaff and bussers as necessary.
  • Accepts payment from customers.
  • Must attend all required Title 31/SAR training.
  • Operates cash register. Makes change. Completes necessary documentation for fund accountability.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Prolonged standing and walking is required.
  • Some lifting and carrying up to 20 pounds may be required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Ability to relate well with a friendly, professional, and outgoing personality is required.
  • Ability to communicate effectively orally is required.
  • Ability to work independently while maintaining a close communication with other staff is required.
  • Strong customer service skills are required.
  • Incumbent is subject to bonding, security checks and other pre-employment screening requirements.
  • Skills in cash handling and the ability to count money accurately are required.
  • Strictly follows State of Minnesota guidelines for the checking of identification of customers who appears to be under 21 years of age.
  • Follows serving guidelines for intoxicated customers and advises the manager on duty if the customer appears to be under the excessive influence for a determination as to the continued service of alcohol.
  • Must meet the age requirement of Minnesota Chippewa Tribe Liquor Ordinance (18).
  • Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department

Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Buffet Host/Hostess | Full/Part Time | Permanent Posting
Title: Buffet Host/Hostess, Full/Part Time
Closing Date: Permanent Posting
Rate of Pay: $13.82 - $15.55 per hour + tips
Contact: Human Resources, Phone: 218-878-2340


General Summary:

Maintains an efficient and courteous restaurant operation by greeting arriving customers, receiving and accurately processing payment for restaurant charges, seating, establishing rapport, and assisting with restaurant service.

Primary Responsibilities:

  • Immediately greets and welcomes every guest as they enter the Buffet; acknowledges and thanks all guests as they depart; and offers other information as necessary.
  • Interacts with and develops rapport with the guests and responds to questions.
  • Monitors the restaurant area to ensure smooth operation and customer satisfaction.
  • Records all necessary information on waiting lists when the restaurant is full.
  • Uses proper paging procedures when paging anyone (this applies when a wait list is active).
  • Escorts every guest to their table and ensures tables are properly set up.
  • Ensures even seating of the restaurant by seating the tables in proper rotation.
  • Maximizes the seating of the restaurant.
  • Communicates with kitchen and staff to insure steady flow of dining guests.
  • Assists servers and bussers with refilling beverages and/or clearing tables as directed by the manager-on-duty.
  • Completes all assigned side work.
  • Accepts payment from customers; operates cash register; makes change; completes all necessary documentation for fund accountability.
  • Answers telephone and takes reservations for the Steakhouse using professional language. Must be able to take and record Steakhouse reservations accurately. Must be knowledgeable on Steakhouse menu and specials.
  • Provides information to guests; must be knowledgeable about other restaurants, shops and locations on property and about current/upcoming events.
  • Keeps work area/podium clean and organized. Highchairs and boosters should be wiped down at the end of each shift.
  • Maintains waiting list of guests; It is the host/hostess’s responsibility to know what tables are available, who is covering each section and how to seat guests alternately in each section.
  • Walks around and checks on guest satisfaction, refills water, busses tables while always keeping an eye on the podium.
  • Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties; Checks the proper setup of tables and seating prior to opening.
  • Responds to any reasonable task assigned by supervisor or manager.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Ability to lift and carry up to 25 pounds is required.
  • Prolonged standing and walking are required.
  • Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

  • Ability to relate well and amicably with a friendly, professional, and outgoing personality is required.
  • Ability to work well with others and function well in fast paced environment.
  • Skills in cash handling and the ability to count moneys accurately are required.
  • Ability to work independently while maintaining a close communication with other staff is required.
  • Ability to use proper telephone procedures and etiquette.
  • Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
  • Operations consist of shift work; seven days a week and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department

Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Cook II | Full Time | Permanent Posting
Title: Cook II, Full Time
Closing Date: Permanent Posting
Salary: $16.96 - $19.08 per hour
Contact: Human Resources, Phone: 218-878-2340


General Summary:

Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs in the buffet, steakhouse, and for special events according to recipes or personal judgment and experience. Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Observe and test foods to determine if they have been cooked sufficiently. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment. Portion, arrange, and garnish food.

Primary Responsibilities:

  • Prepares, seasons, and cooks soups, meats, vegetables, and other foodstuff for consumption in buffet and banquets.
  • Keeps the buffet clean and free of food debris.
  • Assists with replenishing the food on the buffet.
  • Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.
  • Measures and mixes ingredients according to recipes, using a variety of kitchen utensils and equipment, such as blenders, mixers, grinders, slicers and tenderizers, to prepare soups, salads, gravies, desserts, sauces, casseroles, etc.
  • Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.
  • Adds seasoning to foods during mixing or cooking, according to casino guidelines.
  • Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.
  • Carves meats, portions food in hotel pans for service in the buffet.
  • Washes, peels, cuts and shreds vegetables and fruits to prepare them prior to cooking.
  • Observes guests and responds to any additional requests.
  • Monitors hot and cold food temperatures through the shift.
  • Carries out tasks assigned by the Sous Chefs in a timely manner.
  • Helps keep the working station and the kitchen clean.
  • Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
  • Must attend all mandatory department trainings.
  • Must attend all required Title 31 and/or SAR trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are requires to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

  • Sedentary work with prolonged walking and standing required.
  • All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
  • Ability to lift and carry up to 25 pounds is required.
  • Bending and stooping is required.
  • Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

  • Two years of cooking experience; one year of employment as a Cook I with the Black Bear Casino Resort; or a combination of employment and experience is required.
  • Must have good knife skills and be able to work under pressure.
  • Food Handler’s certification is required; if not certified at the time of hire; employee must become certified within 3 months of hire, employment is contingent upon certification.
  • Knowledge of cleanliness and sanitation standards for food serving is required.
  • Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
  • Strong customer service skills.
  • Ability to follow directions received by supervisors.
  • Operations consist of shift work; seven days a week and on holidays.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s personnel policies.
  • Subject to pre-employment and annual background checks.

NATIVE AMERICAN PREFERENCE

Application Link

APPLY TO:
Human Resource Department

Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718