Black Bear Casino Jobs

General Summary:

A Surveillance Operator 2 observes, records, reports and reviews on activity that occurs at the Black Bear Casino Resort. They protect the assets of the Casino by utilizing knowledge and training in various fields including regulatory law, cheating, scams, frauds and other means to achieve those ends. A Surveillance Operator 2 investigates actions that occur on the property in both live and recorded video, and then provides written and verbal reports on these events. When required the Surveillance Operator 2 will supervise the monitor room and ensure adherence to Surveillance Policies.

The Surveillance Lead Operator observes, records and reviews on activity that occurs at the Black Bear Casino Resort. They protect the assets of the Casino by Utilizing knowledge and training in various fields including regulatory law, cheating, scams, frauds and other means to achieve those ends. The Surveillance Lead Operator investigates actions that occur on the property in both live and recorded video, and then provides written and verbal reports on these events. The Surveillance Lead Operator will supervise the monitor room and ensure adherence to Surveillance policies as well as provide training and guidance to all Surveillance staff.

Primary Responsibilities:

• Assists the surveillance manager, assistant surveillance manager and Lead Operator as needed.
• Investigates actions occurring on assigned shift.
• Provides necessary training and direction of surveillance personnel.
• Reviews previous shift reports and gains necessary information to ensure protection. Recommends possible changes to ensure safety of assets, space protection, and staff. Maintains staff at a professional level to achieve security of casino.
• Familiarizes self with equipment to include repair, set up and problem solving.
• Reports any infractions with proper documentation in a professional manner. Must be flexible with the ability to adapt to circumstances as they arise. Ensures the confidentiality of reports and activities of the department.
• Supervises staff as required and refers questionable decisions to the Lead Operator or manager. Communicates/interacts with staff and other casino employees when needed.
• Must be familiar with all functions of the surveillance room.
• As necessary, directs, supervises and delegates the activities of the surveillance department and personnel.
• Suggests improvements regarding policies throughout the casino.
• Safeguards the casino assets.
• Remains knowledgeable of the newest techniques of cheating in all areas of the casino. Understands policy and procedures pertaining to loss prevention and ensures all are within regulations. Formulates appropriate course of action from minor infractions to major infractions.
• Schedules personnel appropriately to maintain maximum coverage.
• Appropriate work attire is required.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Trains and orients surveillance personnel in strategy and tactics of detecting and documenting. Evaluates procedure and suggests possible improvements when vulnerabilities of assets are detected.
• Schedules personnel appropriately to maintain maximum coverage.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary

Physical Requirements:

• Ability to lift and carry up to 30 pounds is required.
• Prolonged sitting, with some lifting and walking is required.
• Subject to outside and inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Knowledge of surveillance systems and equipment (cameras, DVRs, computers, etc.) is required.
• A strong knowledge and understanding of the laws of the United States and State of Minnesota is required.
• Knowledge of computer applications to include word processing and Excel is required.
• The ability to lead and supervise is required.
• Demonstrated ability to work under stressful situations is required.
• Demonstrated ability to work as a team player is required.
• A willingness to learn and adaptability are required.
• Demonstrated ability to take and follow directions is required.
• Operations consists of shift work; 24 hours a day, seven days a week and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel policies.
• Subject to pre-employment and annual background checks.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Responsible for carrying out assigned duties in the Inventory Control Department.

Primary Responsibilities:

• Responsible for the work direction of the preparation in appropriate form and quantity of all gaming materials.
• Distribute casino forms.
• Prepares bingo boards as designated for each game.
• Records all activity for coupon redemption.
• Performs an audit of all active inventory items.
• If necessary, orders inventory as required by the Departmental Manager.
• Reports inventory requirements.
• Receives all incoming supply merchandise for the entire Casino.
• Responsible for work direction of inventory preparation staff in the absence of the Inventory Supervisor.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Ability to lift and carry up to 50 pounds is required.
• Walking, standing, bending, stooping, climbing, pushing, pulling are required.
• Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

Job Requirements:

• Knowledge of cost accounting processes is required.
• Knowledge of inventory audit processes utilized in gaming facilities is very desirable.
• Ability to lead effectively is desirable.
• Operations consist of shift work; seven days a week and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Operates heavy machinery such as loaders. Backhoes, Snowplows, graders. etc. Operates mowers, trimmers, and hand tools in maintenance and repair operations. Trims trees, plants trees, landscapes, and keeps grounds in good physical condition. Possesses knowledge of fertilization and planting.
• Completes and submits all paperwork and logs all necessary information.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR trainings.
• Displays a responsive and professional manner in promptly responding to all requests.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Must have good manual dexterity.
• Good vision (with or without glasses) is required.
• Ability to lift and carry up to 20 pounds is required.
• Walking, standing, running, bending, stooping, climbing, pushing, pulling are required.
• Subject to inside and outside environmental conditions, including work in adverse weather conditions.

Job Requirements:

• Class D License is required and must be insurable under Fond du Lac’s insurance requirements.
• Any combination of education. work experience and training that provides the required knowledge, skills and abilities necessary to perform the duties of the position is required.
• Ability to use power and hand tools effectively and safely is required.
• Ability to trim trees, cut lawns, landscape, and snowplow, shovel walks, and otherwise keep grounds in good physical condition is required.
• Operations consist of shift work; seven days a week and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Provides guests of the Black Bear Casino dining facilities with great food served attractively, in a prompt efficient, cost-effective manner.
• Works with the Head Chef, dining room staff and kitchen staff to ensure only the freshest, highest quality foods are served in an attractive manner.
• Maintains food cost control. Maintains kitchen labor cost control. Maintains cost control on dry items (paper, chemicals, etc.).
• Works with the purchasing agent to achieve and maintain proper inventory levels.
• Keeps open lines of communication with other staff with regard to food quality menu, selection, service standards and par levels.
• Ensures the cleanliness of all kitchen areas.
• Supervises the kitchen staff to include, evaluating performance, determining training needs, disciplining, etc.
• Recognizes that employees have certain personal responsibilities which affect the operational efficiency of the casino.
• Maintains proper attendance with casino policy.
• Must attend all required Title 31 and/or SAR trainings.
• Reports to work on time in accordance with casino policy. Provides adequate notice to supervisor prior to absences or lateness in accordance with casino policy.
• Recognizes that each employee is a representative of the casino, and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers).
• Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other position responsibilities assigned by management as management sees the necessity. Some assignments may not be listed in this description at this time.

Physical Requirements:

• Prolonged standing and walking is required.
• Bending, stooping, lifting and carrying up to 25 pounds is required.
• All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Should demonstrate experience as a cook; or associate’s degree or equivalent from a two-year college or technical school in a cooking program or a combination of related experience and education is required.
• Knowledge of cleanliness and sanitation standards for food serving is required.
• Ability to communicate effectively is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Strong customer service skills are required.
• Mathematical ability is required.
• Skill in menu planning and volume food preparation is required.
• Knowledge of cost and funding control procedure and skill in the maintenance and control expenditures to ensure limitations are observed is desired.
• Attention to detail and accuracy is required.
• Incumbent is subject to bonding, security checks, and other pre-employment screening requirements.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Responsible for ensuring operations of the venue and Employee performances are in accordance with the Black Bear Casino Resort policies, procedures and Gaming regulations, on a assigned shift. This position ensures that all guests have a great experience when visiting our Food and Beverage venues. A high level of guest service is expected. This position provides support to the Food and Beverage Manager.

Primary Responsibilities:

• Enforce performance standards, policies and procedures as they relate to Venue operations, monitor Food Server service on the dining floor. Ensures smooth and efficient operations on a continual basis.
• Ensure the highest possible standards of guest service and Employee relations are maintained and carried out in a fair and equitable manner.
• Ensure compliance with all health and safety standards/regulations as well as all applicable beverages, federal, state, tribal and local laws/ordinances.
• Assist Venue Manager with scheduling of Employees and ensuring correct staffing levels and adjustments are made in accordance with guest needs.
• Monitor the job performance of all Venue Service Employees and provides feedback on it to aid the Employees in developing and enhancing skills.
• Provide input to the Venue Manager concerning operational deficiencies and areas in need of improvement.
• Responsible for promoting positive Guest Relations through prompt, courteous and efficient service.
• Review, recommend and suggest hiring, suspending, transferring, promoting, evaluating, disciplining and terminating all service Employees in a fair and equitable manner.
• Responsible for listening to, evaluating and handling Guest complaints in a way that satisfies the guest to their satisfaction.
• Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as Black Bear Casino internal controls, policies and procedures.
• Responsible for maintaining a consistent and regular attendance record in accordance with Casino policy.
• Report to work on time with accordance with Casino policy.
• Promotes self-development by participating on Education and Performance program.
• Responsible for maintaining open communication throughout the venue, through daily pre-shift meetings.
• Encourage mutual respect among Employees by setting positive examples.
• Maintain a professional reputation in the company and community.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Must attend all required Title 31/SAR training.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• While performing the duties of this job, the Employee is regularly required to: Talk and hear. See and adjust focus to include close, distance, depth, and peripheral visions; Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl; Handle objects, tools and controls; reach with arms and hands.
• Lift and/or move objects weighing up to thirty (30) pounds.
• Able to walk or run as needed.
• While performing the duties of this job, the Employee is regularly exposed to: A low-to-moderate noise level; A moderate to loud noise level (public area); Second hand cigarette, cigar smoke; Chemical solutions such as cleaning and polishing compound.

Job Requirements:

• High School diploma or GED required.
• Minimum of 2 years restaurant experience required.
• 1 year of Food & Beverage supervisory experience required.
• Must possess excellent communication, organizational and analytical skills.
• Must be able to secure and maintain a Gaming license.
• Must satisfactory complete a probationary period.
• Must be computer literate with specific proficiency in Microsoft applications.
• Serv-Safe Certification preferred.
• Alcohol awareness certification preferred.
• Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of Employees and/or other managers.
• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.
• Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Safeguards slot assets.
• Monitors slot activities for adherence to casino policies and procedures.
• Available at all times for all matters of customer assistance, including explanation of machine play, handling of complaints, providing change, cashing in of coin, consolation and congratulations.
• Obtains updated information on all current promotions and provides information and work directions to slot change persons.
• Recommends policy and procedure changes.
• Recommends departmental training needs to supervisor.
• Verifies jackpots and hopper fills.
• Repairs simple jams in machines on casino floor.
• Audits changers in and out of banks, including surprise audits and audits for customer disputes.
• Makes sure coin boxes are full and coin is wrapped in proper amounts.
• Maintains cleanliness of assigned work area.
• Recognizes that employees have certain personal responsibilities which affect the operational efficiency of the casino.
• Maintains proper attendance in accordance with casino policy. Reports to work on time in accordance with casino policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with casino policy.
• Recognizes that each employee is a representative of the casino, and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers, etc.).
• Respects the confidentiality of customers and co-workers to the public and within the department.
• Due to changes and modifications in your job description from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity. Some assignments may not be listed in this description at this time.

Physical Requirements:

• Prolonged standing and walking is required.
• Some bending and stooping is required.
• Must be able to repetitiously lift and carry up to 30 pounds.
• When lifting or carrying, back safety support belts must be worn.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Ability to work effectively with the public is required.
• Ability to lead and supervise employee effectively is required.
• Ability to communicate effectively orally and in writing is required.
• Basic knowledge of gaming machines is desired.
• Strong mathematical aptitude is desired.
• Incumbent is subject to bonding, security checks, and other pre-employment screening requirements.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs in the buffet, steakhouse, and for special events according to recipes or personal judgment and experience. Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. As Cook III you will identify the educational and training needs of Cook I and Cook II to present to Chef for consideration. Undertake menu planning in consultation with the Chef. Oversee and participate in the preparation and cooking and serving of main meals, snacks, cakes, etc. in accordance with specified menus of the Black Bear Casino Resort. As Cook III you will act as Supervisor to the Cooks II and Cook I on shift.

Primary Responsibilities:

• Prepares, seasons, and cooks soups, meats, vegetables and other foodstuffs for consumption in the buffet and banquets.
• Reads menus to estimate food requirements and ensures adequate food supplies are available.
• This is a production kitchen not an ala carte position; cooks are trained in all aspects of cooking, not just one station.
• Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.
• Measures and mixes ingredients according to recipes, using a variety of kitchen utensils and equipment, such as blenders, mixers, grinders, slicers, and tenderizers, to prepare soups, salads, gravies, sauces, casseroles.
• Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.
• Adds seasoning to foods during mixing or cooking, according to personal judgment and experience.
• Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.
• Carves meats, portions food, adds gravies and sauces, and garnishes to create quality food presentation.
• Observes guests and responds to any additional requests.
• Monitors hot and cold food temperatures through the shift.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records and all records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Sedentary work with prolonged walking and standing required.
• All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
• Ability to lift and carry up to 25 pounds is required.
• Bending and stooping are required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Three years of cooking experience in a busy, high-volume or fine-dining restaurant; one year of employment as a Cook II with the Black Bear Casino Resort; or a combination of employment and experience is required. (May need to demonstrate cooking abilities).
• Must have excellent knife skills and be able to work under pressure.
• Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 3 months of hire, employment is contingent upon certification.
• Knowledge of cleanliness and sanitation standards for food serving is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Strong customer service skills are required.
• Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook is preferred.
• Operations consist of shift work; seven days a week and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Maintains, repairs, and cleans mechanical equipment, pools and spas. Assists trade mechanics in their duties to ensure a safe, clean, and well-maintained facility.

Primary Responsibilities:

• Possesses willingness to learn and take direction from trade mechanics and engineering manager and supervisor.
• Uses basic hand and electric tools in maintenance and repair operations.
• Changes filters on all supply air fans and fan coil.
• Cleans and paints all areas within the facility.
• Identifies color coded electrical wires.
• Cleans ceiling diffusers, return air registers, and exhausts.
• Performs basic maintenance.
• Monitors the Facilities systems as assigned.
• Dispatches work orders. Completes work orders as assigned.
• Performs remodeling duties for the Black Bear Casino Resort complex as assigned.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records and all records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Ability to lift and carry up to 50 pounds is required.
• Ability to move, climb and work on all types of uneven surfaces and ladders at heights up to 30 feet is required.
• Walking, standing, bending, stooping, climbing, pushing, pulling are required.
• Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

Job Requirements:

• Skills in usage of hand and power tools and familiarity with parts and materials are required.
• Experience in facilities maintenance is desired.
• Ability to obtain any maintenance or engineering related licenses is preferred.
• Demonstrated experience using a calculator and ability to complete basic math equations is preferred.
• Ability to act responsibly and effectively in emergency situation is required.
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Banquet Setup person must provide support to the Event Coordinator, Event Center Manager, and entire Event Center Team as directed by the supervisor. Must support and comply with all safety procedures that are enforced at the Otter Creek Convention Center. He/She must ensure that in the absence of the Supervisor the daily responsibilities continue as usual. As directed by the Supervisor, he/she must attend weekly meetings to keep on top of activities.

Primary Responsibilities:

• Ensure that hotel break-out rooms are set according to checklist.
• Ensure that hotel break-out room setups are taken down and room is cleaned according to checklist.
• Ensure that the table and chair setups in the break-out rooms are in compliance to the client requests.
• Ensure that the Otter Creek rooms are setup according to checklist.
• Ensure that the Otter Creek rooms are broken down according to checklist.
• Ensure that the Otter Creek rooms are in compliance to the client requests.
• Ability to adjust to clients request and comply with any suggested changes.
• Immediately inform the Event Coordinator of changes made by client for billing charge adjustments.
• Must give proper notification to the Event Coordinator when the Setup person is absent or late.
• Is required to attend all Black Bear Casino Resort mandatory meetings.
• Is required to attend all of the Otter Creek employee meetings.
• Is required to attend all mandatory Black Bear Casino Resort classes provide by the Black Bear Casino Resort Training team.
• Title 31/SAR Training also required.
• Must attend the Back Safety class provided by the Black Bear Casino Resort Training team prior to starting the job.
• Present oneself in a positive and professional manner at all times.
• Must be wearing the Otter Creek Banquet Setup Team uniform attire prior to starting work duties.
• Adheres to all regulatory, company and department policies and procedures.
• Ability to accept other duties as assigned.

Physical Requirements:

• Must be able to lift fifty pounds or more.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Ability to work with a wide variety of people.
• Ability to exercise good judgment, establish and maintain effective working relationship.
• Ability to communicate effectively.
• Must be able to work independently.
• Must have excellent understanding knowing that team work is an essential part of the position.
• Must pass a drug test and extensive background check to be considered for employment.
• Incumbent is subject to bonding, security checks, and other pre-employment screening requirement.
• Subject to immunization review and submitted proof of required vaccinations.
• Some travel may be required.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Cleaning of hotel rooms, sleeping areas, bathrooms, stock amenities, etc. Also clean bedding, towels, blankets and comforters so all rooms are presentable for the guests.

Primary Responsibilities:

• Perform routine duties in the cleaning and serving of any area which may be assigned, according to established procedures, and supplies area with items which are required for the convenience and comfort of guest.
• Makes beds neatly with fresh sheets and pillowcases. Picks up floors, removes and empties trash in waste baskets, cleans mirror and shelves, wipes door frames and furniture with damp cloth, dust light fixtures, windowsills and baseboards, and arranges furniture properly.
• Cleans bathroom, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent. Completes cleaning by disinfecting surfaces.
• Replenishes supplies, places clean towels on racks, places proper quantities of glasses, stationary, soap and tissue in the room.
• Separates items to be laundered according to class, fabric and color.
• Washes and dries all items as recommended.
• Sorts, folds and stores all laundered items.
• Reports to the Front desk staff that all rooms are vacated and cleaned, rooms occupied and cleaned, and any unusual conditions of furniture or rooms needing repairs.
• Operates a vacuum sweeper.
• Cleans and maintains all carpet daily.
• Shampoo, extract and maintain carpets as needed.
• Ensures that sidewalks are clean and clear of debris and snow.
• Applies Ice melt to walkways as needed during the winter months.
• Department uniform is required and provided to the employee, which must be work during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR training.
• Ensures confidentiality of financial records and all records for employees and/or clients.
• Operations are conducted seven days a week; 24 hours a day and on holidays.
• Displays a responsive and professional manner in promptly responding to all requests, complaints and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Lifting and carrying up to 25 pounds is required.
• Prolonged walking and standing is required.
• Walking, standing, bending, stooping, climbing, pushing, and pulling are required.
• Ability to work with cleaning chemicals is required.
• Subject to inside and outside environmental conditions, including work in adverse conditions and working in a smoking environment.

Job Requirements:

• Ability to work without direct supervision is required.
• Knowledge of cleanliness standards is required.
• Ability to operate floor and carpet care equipment is required.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

The Table Games Dealer is responsible for the smooth and efficient operation of his/her table game at all times. Recognizing the complexity of Table Games operations the Table Games Dealer is empowered to make game decisions in a responsible and independent manner. The Dealer ensures the integrity of the game consistent with the Internal Controls.

Primary Responsibilities:

• Deals Table Games to guests according to the rules of the game being played.
• Provides prompt, courteous, and accurate dealing at assigned table.
• Maintains a continuous inspection of cards, ensuring the security of assigned game at all times.
• Maintains an orderly table as well as an appropriate game speed in a courteous manner.
• Provides customers with assistance to ensure adherence to established rules, policies, and procedures.
• The dealer has signatory ability for fill or credit slips and table trays.
• The dealer has access to the Table Games department.
• The dealer is responsible for all chips and monies in assigned rack.
• Exchanges customer's currency for gaming chips and deposits currency in drop box.
• Determines winning and losing bets.
• Pays wining bets and collects losing bets accurately according to appropriate odds.
• All documentation must be consistently completed in a manner as addressed in the Table Games policies and procedures or directed by the Table Games Manager or his/her designee.
• Knows Players Club benefits, property amenities, events and marketing programs.
• Understands that when errors are made, the Dealer must inform their supervisor prior to taking any corrective actions.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records and all records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Prolonged standing is required.
• Ability to repeatedly reach, stretch, grasp, twist, push and pull with your hands and arms is required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Successful completion of Black Bear Table Games dealer school is required.
• Ability to successfully pass auditions for all table games offered at Black Bear along with a recommendation for hire from the Table Games Trainer/Schedule Coordinator.
• Gaming experience is desired.
• Ability to provide excellent Guest Service when making difficult game decisions.
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Maintains efficient and courteous beverage operations by greeting guests, establishing a rapport with them, and giving them outstanding service in a professional and timely manner at scheduled venue. Works in tandem with fellow staff to exceed guest expectations, and provide consistent, proper bartending service in accordance with Black Bear Casino Resort’s alcohol policy.

Primary Responsibilities:

• Responsible for providing exceptional service to all guests in a friendly, efficient manner.
• Takes food and beverage orders from guests and/or beverage servers to meet their needs, desires and expectations in a quick and efficient manner.
• Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.
• Performs job duties in a safe manner; reports any potential safety hazards to management staff.
• Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
• Serves alcoholic and non- alcoholic beverages. Ensures legal drinking age and follows all Black Bear Casino Resort Alcohol Policies.
• Knows drink prices and proper measurement.
• Knows information regarding all Food & Beverage outlets to have ability to inform guests when they ask.
• Rings in orders before making; operates cash register; accepted money from customers and counts back appropriate change; processes credit card purchases; counts and balances money/credit card purchases and comps against receipts in register before and after each shift.
• Follows proper cash handling procedures and internal control procedures.
• Responsible for proper collection of all sales in accordance with department policies and procedures.
• Responsible for set-up and presentation of bar areas to include cutting fruit, stocking, filling ice bins and putting away requisitions.
• Ensures proper presentation of each beverage that is served.
• Ensure the beverage service policies of Black Bear Casino Resort are strictly adhered to.
• Maintains the highest degree of professionalism.
• Assist with inventory and inventory control; orders and requisitions liquor and supplies.
• Completes opening and closing side work.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.,

Physical Requirements:

• Must be able to lift and carry up to 50 pounds is required.
• Prolonged walking and standing are required.
• Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

Job Requirements:

• Minimum age requirement of 18 years of age.
• 1 year experience in bartending or working in a bar setting is required.
• Must have excellent interpersonal service skills with a friendly and professional demeanor.
• Experience in operating a cash register and making credit and cash transactions is required.
• Demonstrate experience in proper wine service is preferred.
• Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
• Maintains a professional, neat and well-groomed appearance adhering to Casino standards.
• Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
• Must meet the requirements of the Minnesota Chippewa Tribal Liquor Ordinance.
• Alcohol Awareness Training is required and will be provided.
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Ensure that gaming machines are kept in good working order.
• Must have very good customer relation skills.
• Job will require you to fix all machine malfunctions or problems that occur on the Casino floor. Do routine maintenance, and cleaning of slot machines, progressive signs and various slot department equipment.
• Maintains an orderly workshop environment.
• Remove or install gaming machines as instructed.
• Must be able to work independently or in a group, working on projects.
• Must attend all required Title 31 and/or SAR trainings.
• Provide information to the Lead Video Technician about machine problems and machine parts that need to be ordered.
• Safeguards all casino assets.
• Recognizes that employees have certain personal responsibilities, which affect the operational efficiency of the Casino. Maintains proper attendance in accordance with Casino policy.
• Reports to work on time in accordance with Casino policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with Casino policy.
• Recognizes that each employee is a representative of the Casino, and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers).
• Provide other duties as assigned by management.

Physical Requirements:

• Job requires prolonged standing, walking and exposure to a smoking environment.
• Bending, stooping, crouching, kneeling, twisting and turning are also required to perform the duties of a Slot Video Technician.
• Frequent lifting of up to 75 lbs. by hand is required, and while installing or removing gaming machines, bases and signs, lifting of up to 300 lbs. with the aid of hydraulic lifts or a dolly is required.

Job Requirements:

• Knowledge of the following gaming machines: Aristocrat, IGT, Bally, WMS, Atronic.
• Knowledge of the internal game components and assemblies: monitors, power supplies, PC boards, hoppers, printers, bill acceptors, wiring harnesses and schematics.
• Knowledge of Tekbilt coin changers and related maintenance.
• Knowledge of NCR Bill Breaking machines and related maintenance.
• Knowledge of the CDS Accounting System application and its related hardware and cabling.
• Knowledge of DeBolt 1053XT:Express Delivery terminal and related maintenance.
• Demonstrate skills in the repair of electronic equipment and a thorough knowledge of test equipment and tools is required.
• Completion on an Electronic Gaming or Amusement Technical course is desired.
• Must be able to communicate effectively; either orally or in writing is required.
• Basic computer skills are required.
• Incumbent is subject to a comprehensive background check and drug testing.
• Operations are conducted seven days a week and on holidays.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Provides service as a food preparer and salesperson in the Deli.
• Provides assistance to manager, supervisor, or shift lead as required.
• Keeps kitchen, front counter, and guest areas stocked and clean at all times.
• Totals bill, accepts payment from customers, and distributes the accurate amount of change.
• Measures and mixes ingredients according to recipes, using a variety of kitchen utensils and equipment.
• Observes guests to respond to any additional requests.
• Works with all other team members to serve the highest quality of food in a timely and efficient manner.
• Assists with deliveries (stores inventory, supplies the food preparation and eating area).
• Maintains and uses sanitizing solution.
• Monitors hot and cold food temperatures throughout the shift.
• Maintains a high level of cleanliness and hygiene.
• Must attend all required Title 31/SAR training.
• May be required to work in the Steakhouse and the Buffet.
• Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity. Some assignments may not be listed in this description at this time.

Physical Requirements:

• Prolonged standing and walking is required.
• Some lifting and carrying up to 25 pounds is required. Occasional lifting up to 50 pounds is required.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Demonstrates experience as a cook; or associates degree or equivalent from a two-year college or technical school in a cooking program; or a combination of related experience and education is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Strong customer service skills are required.
• Mathematical ability is required.
• Skill in menu planning and volume food preparation is required.
• Knowledge of cost and funding control procedures and skill in the maintenance and control of expenditures to ensure limitations are observed is desired.
• Attention to detail and accuracy is required.
• Incumbent is subject to bonding, security checks, and other pre-employment screening requirements.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Responds to the needs of the guest. May be the initial hotel representative and is responsible for the satisfaction of the guest.
• Handles all checkouts, registrations, guest charges, reservations, telephone calls, and special guest requests as they occur. Is especially attentive to guest messages, wake-up calls, and complaints.
• Handles all cash and credit card transactions, including balancing drawer at shift end. Takes a cashiers report (count and verify cash), changes the shift key on the cash register. Maintains adequate change fund in register. Keeps constant security of cash.
• Handles all guest requests on a timely basis. Checks daily all guest mail to the phone rack and future reservations. Makes courtesy calls to all new guests.
• Delivers supplies to guest rooms as requested.
• Responds to questions regarding casino operations and local area. Must be knowledgeable of all functions in the hotel and specials in the restaurant and bar.
• Answers telephone and/or switchboard as needed. Checks reservation system and fax for reservations and answers all administrative message immediately.
• Balances all department keys before end of shift and follows procedures for all register posting. Keeps constant security of keys.
• Representatives on second shift should verify housekeeper's report of room status immediately after receiving it. If there are any differences between the room rack, the guest tray, and the housekeeper's reports, these differences must be investigated and corrected.
• Monitors guest accounts as charges are posted, and notifies supervisor of any extreme charges to any guest accounts or any suspicious or questionable actions by a guest.
• Checks all checkout folios, paid, direct billing and credit card against the room and phone rack, to be sure all cards were removed.
• Verifies that all checks are properly endorsed and stamped.
• Representatives on second shift should pull non-guaranteed no shows; cancel, time stamp, initial, and file.
• Responsible for security of guests and must be knowledgeable of evacuation and safety procedures.
• Processes miscellaneous forms. Updates room rack in coordination with guest checkouts, checkins, and housekeeping department. Performs filing duties.
• Keeps constant check on reservation status, and the room status of other area hotels.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR training.
• Ensures confidentiality of financial records and all records for employees and/or clients.
• Operations are conducted seven days a week; 24 hours a day and on holidays.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Continuous standing, speaking, and listening are required.
• Environmental conditions, including working in a smoking environment.

Job Requirements:

• Strong customer service and hospitality skills are required.
• Basic computer knowledge including, posting, telephone, and reservation equipment.
• Cash handling skills are required.
• Basic knowledge of accounting/bookkeeping systems is required.
• Knowledge of local hospitality industry is desired.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Answers all incoming calls to the Hotel from internal and external callers, within 3 rings.
• Responds to inquires such as directions and calls for assistance.
• Accurately enters, reviews and confirms Hotel Reservations with guests.
• Has a complete awareness and understanding of all promotions and specials.
• Assists with wake up calls, inquires, dining reservations, etc.
• Able to work under minimal supervision.
• Transfers calls to proper extensions, operates voicemail systems.
• Courteous and professional manner in all dealings with guests, vendors and other employees.
• Welcomes hotel guests with a smile over the phone.
• Must attend all required Title 31/SAR trainings.

Physical Requirements:

• Normal physical requirements.
• Some lifting and carrying up to 25 pounds.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• At least 1 year experience in relevant area and/or call center.
• Qualified candidate must have excellent communication skills.
• Previous switchboard experience preferred.
• Pleasant phone voice.
• Ability to multi-task.
• Knowledge of computer systems and word processing is required.
• Great customer service skills must also have the initiative to work independently.
• Must be available/flexible to work varying shifts.
• Ability to type 40 words per minute is required.
• Must be able to sit, stand or bend for the duration of shift.
• Previous hospitality related experience highly preferred.
• Subject to pre-employment and annual background checks.
• Subject to testing in accordance with the Fond du Lac Employee Drug and Alcohol Policy.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Ensures that the assigned areas of the casino are kept clean.
• Operates all cleaning equipment.
• Picks up discarded gaming materials.
• Empties all trash receptacles as needed and coordinates trash hauling with security staff at appropriate entrance. Picks up litter and refuse on casino floor.
• Cleans office area floors.
• Cleans video machines (top to bottom).
• Sets out matches and other courtesy items.
• Cleans restrooms. May be assigned as bathroom attendant.
• Empties ashtrays and clean between machines.
• Wipes up spills immediately.
• Strips, re-waxes, all non-carpeted floors.
• Cleans employee lounge area; stairways etc.
• Keeps bingo hall neat and clean, extracts carpet and chairs.
• Extracts all carpeted areas in the Black Bear Casino and Hotel as assigned.
• Cleans Event Center to include stage, dressing rooms, bathrooms and dance floors. Extracts carpeted areas and chairs.
• Cleans all entryways to include windows, flooring, walls and door handles.
• Cleans Buffet area to include floors, tables, chairs and bathroom area.
• Courtesy and consideration of patrons is required at all times.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Walking and standing are required.
• Bending, stooping, lifting, and carrying up to 50 pounds are required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Ability to work with the public is required.
• Experience in custodial work is desired.
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Collect and verify gaming/casino funds.

Primary Responsibilities:

• Responsible for the processing and preparation of monies for casino operations. Pulling out a hot canister and replacing it with a cold canister. Ensures that a numbered ticket from each machine accompanies the filled canister. Transports canister to the count room. Ensures proper hard/soft count procedures are followed.
• Enters very limited data into a computer system. Unloads canisters and prepare for verification.
• Interacts with customers while pulling monies from slot machine.
• Completes all required paperwork.
• Cleans hard count room.
• Has access to highly sensitive areas of the casino.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Lifting up to 50 pounds and carrying for short distances is required.
• Walking, standing, bending, stooping, climbing, pushing, pulling are required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Strong mathematical aptitude is desired.
• Knowledge of cash handling.
• Casino related experience is desired.
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Safeguards casino assets.
• Monitors slots activities for adherence to casino policies and procedures.
• Repairs simple jams in machines on the floor.
• When the system communication is down it is necessary to hand pay the customer’s credit balance upon cashing out.
• Available at all times for all matters of customer assistance, including explanation of machine play, handling of complaints and providing change.
• Clean machines including bases, cabinets and toppers.
• When it is scheduled, will assist the technicians in cleaning the large signs on the gaming floor.
• As needed, will assist beverage department in the cleaning and stocking of the beverage stations in their assigned area.
• Will also assist the custodians in keeping their area free of trash and emptying the ashtrays between the machines.
• Will assist, when necessary, in serving beverages to the guest in their areas.
• This does not include beverages containing alcohol.
• Obtains updated information on all current promotions.
• Recommends policy and procedure changes, recommends departmental training needs to supervisor.
• Maintains cleanliness of assigned work areas.
• Must attend all required Title 31 and/or SAR trainings.
• Recognizes that employees have certain responsibilities which affect the operational efficiency of the Casino.
• Maintains proper attendance in accordance with Casino policy.
• Reports to work on time in accordance with Casino policy.
• Provides adequate notice to supervisor prior to absence or lateness in accordance with Casino policy.
• Recognizes that each employee is a representative of the Casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person (visitors, co-workers).
• Maintains strict confidentiality of employees, management records and concerns within the Casino.
• Due to changes and modifications in this job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as management sees the necessity. Some assignments may not be listed in this description at this time.

Physical Requirements:

• Prolonged standing and walking is required.
• Some bending and stooping is required.
• Must be able to repetitiously lift and carry up to 30 pounds.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Ability to work effectively with the public is required.
• Ability to communicate effectively orally and in writing is required.
• Basic knowledge of gaming machines is desired.
• Subject to bonding, security checks, a comprehensive background check and drug testing.
• Operations are conducted seven (7) days a week and on holidays.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Responsible for the dish washing/utility area.
• Cleans and sanitizes all china, glassware, silver, pots, pans, and utensils used in the restaurant.
• Fills the dish machine, sets up silver soak, prepares dish and glass racks.
• Supplies clean bus tubs for use by the restaurant staff.
• Distributes all cleaned items to the proper storage area.
• Reports any malfunction or improperly operating equipment to management.
• Ensures proper removal of trash, grease, and dirty linen from cooking area.
• Cleans and mops floors.
• Maintains the cleanliness and sanitation of the garbage area.
• Performs all cleaning and kitchen duties as outlined by the Kitchen Manager/Chef.
• Must attend all required Title 31 and/or SAR trainings.
• Other duties as assigned.

Physical Requirements:

• Prolonged walking and standing is required.
• Lifting and carrying up to 25 pounds is required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Knowledge of cleanliness and sanitation standards for food operations is required.
• Ability to communicate effectively is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices are required.
• Strong customer service skills are required.
• Incumbent is subject to bonding, security checks and other pre-employment screening requirements.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Presents menu to guests, suggests dinner courses and appropriate beverages, and answers questions regarding food preparation.
• Writes order on check.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Serves meals to guests according to established rules of etiquette.
• Serves guests from chafing dish at table as necessary.
• Observes guests to respond to any additional requests and to determine when meal has been completed.
• Totals bill and accepts payment or refers guest to host/hostess.
• Removes dishes from table, as necessary, and carries them to kitchen.
• Resets tables at conclusion of each course.
• Must attend all required Title 31/SAR training.
• Other duties as assigned.

Physical Requirements:

• Prolonged standing and walking is required.
• Lifting and carrying up to 25 pounds is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Demonstrated experience as a server, waiter/waitress is desired.
• Knowledge of cleanliness and sanitation standards for food serving is required.
• Ability to communicate effectively is required.
• Strong customer service skills are required.
• Mathematical ability is desired.
• Alcohol Awareness is required and will be provided.
• Must be 18 years of age.
• Incumbent is subject to bonding, security checks, and other pre-employment screening requirements.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Perform routine duties in the cleaning and serving of any area that may be assigned, according to established procedures, and supplies area with items that are required for the convenience and comfort of the guest.
• Makes beds neatly with fresh sheets and pillowcases.
• Picks up floors, removes and empties trash in waste baskets, cleans mirror and shelves, wipes door frames and furniture with damp cloth, dusts light fixtures, cleans windows inside of rooms, windowsills and baseboards, and arranges furniture properly.
• Cleans bathroom, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent. Completes cleaning by disinfecting surfaces.
• Replenishes supplies, places clean towels on racks, places proper quantities of glasses, stationery, soap and tissue in the room.
• Reports to the housekeeper supervisor all rooms vacated and cleaned, rooms occupied and cleaned, and any unusual conditions of furniture or rooms needing repair.
• Operates a vacuum sweeper.
• Must attend all required Title 31 and/or SAR trainings.
• Recognizes that employees have certain responsibilities which affect the operational efficiency of the hotel.
• Maintains proper attendance in accordance with hotel policy. Reports to work on time in accordance with hotel policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with hotel policy.
• Recognizes that each employee is a representative of the hotel, and is responsible for demonstrating courtesy, and sensitivity to the needs of every person (visitors, co-workers).
• Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees necessity; some assignments may not be listed in this description at this time.

Physical Requirements:

• Prolonged walking and standing is required.
• Ability to lift and carry up to 25 pounds is required.
• Bending, stooping, pushing and pulling are required.
• Ability to work with cleaning chemicals is required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Ability to work without direct supervision is required.
• Knowledge of cleanliness standards is required.
• Ability to work well with others is required.
• Attention to detail is required.
• Subject to pre-employment and annual background check.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Conducts sale of all gift shop items.
• Responsible for accurate handling of all monies in their charge.
• Accepts money and other transactions and provides change to customers.
• Responsible for maintaining current knowledge of stock, promotions, and assisting customers with any issues or questions.
• Completes any paperwork required. Keeps accurate logs of transactions as necessary.
• Stays informed of any current casino promotions involving gift shop items.
• Maintains a neat and orderly work area.
• Must attend all required Title 31 and/or SAR trainings.
• Recognizes that employees have certain personal responsibilities which affect the operational efficiency of the casino.
• Maintains proper attendance in accordance with casino policy. Reports to work on time in accordance with casino policy. Provides adequate notice to supervisor prior to absence or lateness in accordance with casino policy.
• Recognizes that each employee is a representative of the casino, and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person (visitors, co-workers).
• Due to changes and modifications in your job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity. Some assignments may not be listed in this description at this time.

Physical Requirements:

• Normal physical requirements with some lifting and carrying up to 25 pounds.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Cash handling experience is required.
• Strong mathematical aptitude is desired.
• Ability to operate a calculator, adding machine, and cash register is required.
• Ability to relate well with the public is required.
• Ability to communicate effectively orally is desired.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Examines and becomes familiar with every part of assigned area and reports all obstructions or issues that endanger the safety of the public and employees at the Black Bear Casino Resort.
• Patrols assigned areas to prevent crime, protect company assets and property, report any disturbances, violations of the law; any suspicious activity or persons, and assists the public.
• Prepares necessary reports, relating to all incidents encountered, in a manner acceptable for outside distribution.
• Dispatches security personnel as assigned to key areas of the Black Bear Casino Resort complex and hotel through phone and radio communications.
• Maintains peace and order at all entrances.
• Maintains a special awareness of fire and other safety hazards.
• Evaluates emergency measures for evacuation of assigned areas.
• Administers first aid as necessary.
• Reports any disorderly patrons.
• Reports all accidents, incidents and unsafe conditions to supervisor.
• Reports employee theft, unusual behavior or irregularities.
• Performs traffic control duty when necessary.
• Performs video surveillance to observe and identify security risks and possible area of loss.
• Maintains security video surveillance, phone and radio communications.
• Responsible for the notification of local law enforcement agencies and medical agencies during emergency situations at the Casino.
• Submits all reports to Security Floor Supervisor and Security Manager; ensures that Security Floor Supervisors are aware and informed of all situations.
• Provides general patrol of assigned area of the interior of casino and hotel.
• Prevents unauthorized admittance of alcoholic beverages on the premises of the casino.
• Protects money areas and executive offices.
• Properly identifies all employees entering money areas.
• Provides money escort services.
• Maintains crowd control.
• Monitors special activities.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR trainings.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Walking, standing, bending, stooping, climbing, pushing, pulling are required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Ability to work with the public is required.
• Ability to communicate and supervise areas and groups of people and to act responsibly in an emergency situation is preferred.
• Training in emergency first aid is preferred.
• Previous experience as a Security Officer is preferred.
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Set up buffet on time before the meal and maintain buffet during the meal.
• Brings buffet food out to the buffet as directed by the Sous Chef and or cooks.
• Provides quick and attentive assistance to any mishap in the restaurants.
• Keeps work area neat and clean, keeps buffet line full and clean at all times.
• Organizes line for each meal period under the direction of the Sous Chef.
• Assists with kitchen work during slow periods as assigned.
• Returns all food to the kitchen after meal periods.
• Observes sanitation procedures, monitors food temperatures, and changes out buffet utensils regularly.
• Follows daily cleaning schedule and end of shift duties as directed.
• Reports irregularities and food issues to the Sous Chefs and or cooks.
• Follows cleanliness and sanitation standards for food serving.
• Displays a responsive and professional manner in promptly responding to all requests, complaints and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Must attend all required Title 31 and/or SAR trainings.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Prolonged standing and walking is required.
• Bending, stooping, lifting, and carrying up to 30 pounds is required.
• All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Ability to relate well with the public is required.
• Strong customer service and hospitality skills are required.
• Ability to work under pressure is required.
• Experience in banquet/buffet type setting is preferred.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to testing in accordance with the Fond du Lac Reservation Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Presents menu to guests, suggests dinner courses and appropriate beverages, and answers questions regarding food preparation.
• Writes order on check.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Serves meals to guests according to established rules of etiquette.
• Serves guests from chafing dish at table as necessary.
• Observes guests to respond to any additional requests and to determine when meal has been completed.
• Totals bill and accepts payment or refers guest to host/hostess.
• Removes dishes from table, as necessary, and carries them to kitchen.
• Resets tables at conclusion of each course.
• Must attend all required Title 31/SAR training.
• Other duties as assigned.

Physical Requirements:

• Prolonged standing and walking is required.
• Lifting and carrying up to 25 pounds is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Demonstrated experience as a server, waiter/waitress is desired.
• Knowledge of cleanliness and sanitation standards for food serving is required.
• Ability to communicate effectively is required.
• Strong customer service skills are required.
• Mathematical ability is desired.
• Alcohol Awareness training is required and will be provided.
• Must be 18 years of age.
• Incumbent is subject to bonding, security checks, and other pre-employment screening requirements.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

Primary Responsibilities:

• Greets arriving guests.
• Inquires about the number in the party, smoking or non-smoking preferences, and shows guests to their table, offering menus and other information as necessary.
• Interacts with and develops rapport with the customers and responds to questions.
• Assists waitstaff and bussers as necessary.
• Accepts payment from customers.
• Must attend all required Title 31/SAR training.
• Operates cash register. Makes change. Completes necessary documentation for fund accountability.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Prolonged standing and walking is required.
• Some lifting and carrying up to 20 pounds may be required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Ability to relate well with a friendly, professional, and outgoing personality is required.
• Ability to communicate effectively orally is required.
• Ability to work independently while maintaining a close communication with other staff is required.
• Strong customer service skills are required.
• Incumbent is subject to bonding, security checks and other pre-employment screening requirements.
• Skills in cash handling and the ability to count money accurately are required.
• Strictly follows State of Minnesota guidelines for the checking of identification of customers who appears to be under 21 years of age.
• Follows serving guidelines for intoxicated customers and advises the manager on duty if the customer appears to be under the excessive influence for a determination as to the continued service of alcohol.
• Must meet the age requirement of Minnesota Chippewa Tribe Liquor Ordinance (18).
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Maintains an efficient and courteous restaurant operation by greeting arriving customers, receiving and accurately processing payment for restaurant charges, seating, establishing rapport, and assisting with restaurant service.

Primary Responsibilities:

• Immediately greets and welcomes every guest as they enter the Buffet; acknowledges and thanks all guests as they depart; and offers other information as necessary.
• Interacts with and develops rapport with the guests and responds to questions.
• Monitors the restaurant area to ensure smooth operation and customer satisfaction.
• Records all necessary information on waiting lists when the restaurant is full.
• Uses proper paging procedures when paging anyone (this applies when a wait list is active).
• Escorts every guest to their table and ensures tables are properly set up.
• Ensures even seating of the restaurant by seating the tables in proper rotation.
• Maximizes the seating of the restaurant.
• Communicates with kitchen and staff to insure steady flow of dining guests.
• Assists servers and bussers with refilling beverages and/or clearing tables as directed by the manager-on-duty.
• Completes all assigned side work.
• Accepts payment from customers; operates cash register; makes change; completes all necessary documentation for fund accountability.
• Answers telephone and takes reservations for the Steakhouse using professional language. Must be able to take and record Steakhouse reservations accurately. Must be knowledgeable on Steakhouse menu and specials.
• Provides information to guests; must be knowledgeable about other restaurants, shops and locations on property and about current/upcoming events.
• Keeps work area/podium clean and organized. Highchairs and boosters should be wiped down at the end of each shift.
• Maintains waiting list of guests; It is the host/hostess’s responsibility to know what tables are available, who is covering each section and how to seat guests alternately in each section.
• Walks around and checks on guest satisfaction, refills water, busses tables while always keeping an eye on the podium.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties; Checks the proper setup of tables and seating prior to opening.
• Responds to any reasonable task assigned by supervisor or manager.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records and all records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Ability to lift and carry up to 25 pounds is required.
• Prolonged standing and walking are required.
• Subject to inside environmental conditions, including work in a smoking environment.

Job Requirements:

• Ability to relate well and amicably with a friendly, professional, and outgoing personality is required.
• Ability to work well with others and function well in fast paced environment.
• Skills in cash handling and the ability to count moneys accurately are required.
• Ability to work independently while maintaining a close communication with other staff is required.
• Ability to use proper telephone procedures and etiquette.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
• Operations consist of shift work; seven days a week and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.

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Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718

General Summary:

Prepare, season, and cook soups, meats, vegetables, desserts, or other foodstuffs in the buffet, steakhouse, and for special events according to recipes or personal judgment and experience. Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Observe and test foods to determine if they have been cooked sufficiently. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment. Portion, arrange, and garnish food.

Primary Responsibilities:

• Prepares, seasons, and cooks soups, meats, vegetables, and other foodstuff for consumption in buffet and banquets.
• Keeps the buffet clean and free of food debris.
• Assists with replenishing the food on the buffet.
• Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.
• Measures and mixes ingredients according to recipes, using a variety of kitchen utensils and equipment, such as blenders, mixers, grinders, slicers and tenderizers, to prepare soups, salads, gravies, desserts, sauces, casseroles, etc.
• Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.
• Adds seasoning to foods during mixing or cooking, according to casino guidelines.
• Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.
• Carves meats, portions food in hotel pans for service in the buffet.
• Washes, peels, cuts and shreds vegetables and fruits to prepare them prior to cooking.
• Observes guests and responds to any additional requests.
• Monitors hot and cold food temperatures through the shift.
• Carries out tasks assigned by the Sous Chefs in a timely manner.
• Helps keep the working station and the kitchen clean.
• Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records and all records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are requires to be flexible and assume other responsibilities assigned by management as deemed necessary.

Physical Requirements:

• Sedentary work with prolonged walking and standing required.
• All employees shall thoroughly wash hands and arms with soap and water before starting work and wash hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom.
• Ability to lift and carry up to 25 pounds is required.
• Bending and stooping is required.
• Subject to inside environmental conditions, including working in a smoking environment.

Job Requirements:

• Two years of cooking experience; one year of employment as a Cook I with the Black Bear Casino Resort; or a combination of employment and experience is required.
• Must have good knife skills and be able to work under pressure.
• Food Handler’s certification is required; if not certified at the time of hire; employee must become certified within 3 months of hire, employment is contingent upon certification.
• Knowledge of cleanliness and sanitation standards for food serving is required.
• Knowledge of personal cleanliness standards and ability to conform to good hygienic practices is required.
• Strong customer service skills.
• Ability to follow directions received by supervisors.
• Operations consist of shift work; seven days a week and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s personnel policies.
• Subject to pre-employment and annual background checks.

NATIVE AMERICAN PREFERENCE

Application Link

APPLY TO:
Human Resource Department
Second Floor, Black Bear Hotel
1785 Hwy. 210, Carlton, MN 55718